oz356 Privacy Policy — How We Handle Your Personal Data

1. Introduction

oz356 ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits, registers with, or uses the oz356 platform at oz356.net (the "Site"). This Privacy Policy sets out what personal information we collect, the purposes for which we use it, how we store and protect it, and the rights available to you in relation to your personal data.

By accessing or using oz356, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your use of the platform. If you do not agree with this Privacy Policy, please do not use the oz356 platform.

2. Information We Collect

oz356 collects personal information in several categories, depending on how you interact with the platform. The following outlines the main types of data we may hold about you:

3. How We Use Your Information

The personal data collected by oz356 is used exclusively for the following purposes. We do not use your data for any purpose not described here without first obtaining your consent or notifying you of a change to this policy:

• 1Account creation, verification, and maintenance — including processing your registration, completing KYC identity checks, and maintaining the integrity and security of your account throughout its active life.
• 2Processing financial transactions — including deposits made via bKash, Nagad, Rocket, and Upay; processing withdrawal requests; and maintaining accurate transaction records for your account history and for regulatory compliance.
• 3Delivering the platform's services — providing access to casino games, sports betting markets, live dealer tables, crash games, and other content available through oz356, and ensuring the technical performance and availability of these services to you.
• 4Responsible gaming compliance — monitoring account activity to identify patterns consistent with problem gambling, applying responsible gaming tools where requested, processing self-exclusion requests, and enforcing the platform's 21+ age policy.
• 5Fraud prevention and security — detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, multi-accounting, and other activities that breach these Terms or applicable law, and maintaining the security and integrity of the platform for all players.
• 6Customer support — responding to support queries, resolving account disputes, investigating complaints, and communicating with you regarding your account status, active promotions, or material changes to these policies via your registered mobile number or email address.

4. Legal Basis for Processing Your Data

oz356 processes your personal data on the following legal grounds:

5. Sharing Your Information

oz356 does not sell your personal data. We may share data with the following categories of third parties, strictly for the purposes described:

• 1Payment processors and mobile financial service providers — bKash, Nagad, Rocket, Upay, and other supported payment partners receive only the transaction data necessary to process a deposit or withdrawal. They do not receive your gaming history, bonus records, or login credentials.
• 2Game software providers — Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and other certified game studios may receive session identifiers and bet data as part of the technical integration required to deliver their games. They operate under data processing agreements with oz356.
• 3KYC and identity verification providers — where oz356 uses a third-party service to assist with document verification and identity checks, only the minimum data required for the verification task is shared with that provider, under strict confidentiality obligations.
• 4Regulatory and law enforcement authorities — oz356 may be required to disclose player data to relevant authorities in response to a lawful, documented request. oz356 will comply with such requests where legally obligated and will notify the affected player where it is legally permitted to do so.

6. Payment Data and Financial Information

oz356 processes financial data in connection with your deposits and withdrawals in Bangladeshi Taka. We retain records of all transactions associated with your account for the purposes of account integrity, dispute resolution, and compliance with applicable financial record-keeping obligations. Deposit and withdrawal amounts, timestamps, payment method references, and transaction status are all logged and retained.

oz356 does not store full mobile banking PINs, bKash wallet passwords, or any other authentication credentials associated with your payment accounts. Payment authentication is handled directly by the respective payment provider (bKash, Nagad, Rocket, etc.) through their own secure interfaces. oz356 receives only a transaction confirmation reference upon a successful payment.

7. Data Retention

oz356 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer period required to comply with applicable legal, regulatory, or contractual obligations. In practice, this means that account data and transaction records are retained for a minimum period following account closure to satisfy applicable record-keeping requirements.

When an account is closed — whether voluntarily by the player or by oz356 due to a breach of Terms — oz356 will retain the associated records for the period required by applicable law. After this retention period expires, personal data that is no longer required will be securely deleted or anonymised in a manner that prevents re-identification.

8. Data Security

oz356 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and oz356's servers, access controls that limit which personnel can view sensitive account data, and regular security reviews of the platform's technical infrastructure.

While oz356 works diligently to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own account credentials. If you believe your account has been compromised, please contact oz356 support immediately via live chat so that we can take appropriate protective action on your account.

9. Cookies and Tracking Technologies

oz356 uses cookies and similar technologies to operate the platform, remember your session, and improve your experience. The following outlines the main categories of cookies used:

Most modern mobile browsers allow you to manage or delete cookies through the browser settings menu. Please note that disabling essential cookies may prevent certain features of oz356 from working correctly. oz356 does not use third-party advertising cookies or cross-site tracking cookies.

10. Your Data Rights

As a player on oz356, you have the following rights in relation to your personal data. To exercise any of these rights, please contact oz356 support via live chat or by email at [email protected]. oz356 will respond to all valid requests within a reasonable timeframe:

To submit a data rights request, please contact oz356 support via live chat. You will be asked to verify your identity before your request is processed. oz356 aims to respond to all data rights requests within 30 days of receipt of a verified request.

11. Minors and Age Restriction

oz356 is strictly intended for adults aged 21 years and above. The platform does not knowingly collect personal data from individuals under the age of 21. If oz356 discovers that an account has been registered by or on behalf of a person under 21, the account will be immediately closed, any winnings will be forfeited, and all personal data associated with the account will be deleted in accordance with this Privacy Policy and applicable law. If you are a parent or guardian and believe that a minor in your care has registered with oz356, please contact support immediately.

12. Changes to This Privacy Policy

oz356 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Where the nature of the change warrants direct notification, we may also contact registered players via their registered mobile number or email address.

Your continued use of oz356 following any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how oz356 protects your personal data. If you have any questions about the changes, our support team is available 24/7 via live chat.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way oz356 handles your personal data, please contact our support team. We are available 24/7 via live chat. You may also write to us at the email address below — please copy the address manually as it is displayed as plain text only.